What is the minimum order?
In order to receive the wholesale discount there is a $150 minimum first order, after you've placed your first order there are no minimums. We have no case packs so you can order as few or as many of an item as you like.
Do you offer any training?
Yes. We offer free telephone training every 1-2 months. We compensate you for your time by giving you a $25 credit to use on your next order. You and your staff may all call in to an 800 number and participate in the training. Stores considering our line are also welcome to dial in. If you would like to register click here
Also every one of our product pages has a short video demonstration of the product. Just grab your popcorn, click on the icon, sit back and watch the show. take a look
How about samples?
We encourage potential customers to try our products by offering sampling programs. Currently we're offering a sample of our Bubbles n' Beads Shampoo & Conditioner in a 1 ounce clear bottle (so you can see all of the cool beads). We offer five of them for $5.00 but if you need a larger quantity give us a call and we'll discuss bulk pricing.
Do you have a wholesale order form?
Yes! Click here and you will be able to download a PDF of our latest order form. If you don't see it on this page make sure that you're logged in as a wholesaler, some items are only visible to registered wholesalers. The log in is at the top right of the page. If you don't have a username and password register here.
Do you have any point of purchase materials?
Yes, all new customers receive our Welcome to the Pack Welcome Pack which includes an 11"x 17" Poster of SweetPea our spokesdog, individual item shelf talkers, consumer brochures, an invitation to the telenar and other useful items.
Do you offer credit terms?
We're sorry, at this time we don't offer credit terms.
Do you drop ship?
Happytails partners with digPETS.com, to make drop shipping easy and cost effective. Your order will ship in about 24 hours, there are no minimum orders or handling fees and the best part is that there is no drop ship fee.
digPETS also sells other high end lines so you may be able to combine your orders.
To get started just call 561-842-8473, or fax your order to 561-863-3277 or for more information click here.
Do your products have UPC Codes?
Yes. You may download an excel spread sheet or PDF of them here.
UPC Codes
Do you have any more detailed ingredient information?
In a couple of places: There is a list of key ingredients on every product page on the website. You'll also find a link: "Click here for an explaination of ingredients" which, as the name implies, lists every ingredient in the product and why it's in there. If you'd like to download a PDF of this ingredient explaination for all of our products click here download the PDF HERE
Do you sell happytails products in PetSmart, PetCo etc?
Nope.
Can happytails be used on cats?
All of happytails products are perfectly safe to use on cats, obviously we suggest you reduce the dosage of our ingestable products, and it's usually a good idea to use a little less of our shampoos and spritzers. If you have any questions just give us a call we're happy to help.
What is included in your Starter Packs?
We have three different levels of starter pack $299, $399 and & $550 click this link for more infiormation
Do you sell your products overseas
Oui! Si! Da! Yakky Da! Happytails products are sold around the world:
Click here for more information on International sales
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